Event details

The security industry is changing fast, yet many security engineers and installers continue to battle with the same frustrations, unreliable connectivity, complicated product ordering and installs taking far longer than you'd like.

In this webinar, Gareth from Crosby Intruder Alarms, Tutor for Northwest Training Council & Tavcom, brings more than 18 years of experience as an installer, business owner and technical security trainer. He'll share some insight into the challenges and frustrations that he sees in the industry, as well as some guidance on how to work smarter not harder.

Joining him is Craig, CEO UK&I at Permaconn, who will share the trends and insights Permaconn has gathered by listening to installers, engineers and industry experts, helping to understand the specific needs and nuances of the UK security market.

Together, they’ll explore:

  • The biggest connectivity and signalling challenges facing installers today
  • How changing technology and legacy network transitions are reshaping the industry
  • Gareth’s practical tips for smarter alarm connectivity
  • Some real-world project insights from Gareth

The webinar will be a practical and honest conversation bringing together frontline experience, industry insight and real-world lessons.

Tune in for practical tips, ideas and insights to help you be smarter with your alarm installations.


All attendees will receive a CPD certificate.

Please note by registering you agree to be contacted by the organiser (Western Business Media Ltd) and the event sponsor. You can view our privacy policy by clicking here. 


If you have any issues registering contact us on marketing@westernbusiness.media or call on
01342 314 300 


Andy Clutton
Andy Clutton

Editor Professional Security Installer

PSI Magazine

Gareth Williams
Gareth Williams

Co-Owner

Crosby Intruder Alarms and Tutor for Northwest Training Council and Tavcom

Gareth Williams has been part of the Fire & Security industry since 2008, beginning his career as an apprentice in what was originally intended to be a temporary role. After completing his three-year apprenticeship in just one year and achieving his City & Guilds qualifications alongside NVQ Levels 2 and 3, Gareth progressed through the industry to become Co-Owner and Partner of Crosby Intruder Alarms, the family-run installation business.

Alongside running Crosby Intruder Alarms, Gareth has developed a strong passion for training and education. Since 2020, he has been a Fire, Emergency & Security Systems Tutor and Technical Training Advisor with North West Training Council, delivering the FESS Apprenticeship and helping develop the next generation of engineers.

Gareth also delivers professional Fire & Security training for Tavcom Training, teaching from its Shipley and Birmingham Training Centres. With his experience spanning hands-on installation, business management and technical training, Gareth is passionate about sharing practical knowledge and helping others develop within an industry that is constantly evolving.

Gareth’s combination of practical industry experience and technical training gives him a valuable perspective on how the Fire & Security sector is evolving. Passionate about new technology and the development of the next generation of engineers, Gareth enjoys sharing his knowledge and bringing real-world insight to the conversations shaping the future of the industry.

Craig McCalley
Craig McCalley

CEO UKI

Permaconn

With more than 25 years of leadership experience across connectivity, IoT, and software solutions, Craig brings a wealth of knowledge and commercial expertise to his role as CEO of Permaconn UK&I.

Craig is responsible for leading the next phase of Permaconn’s growth across the UK and Ireland, with a strong focus on building long-term partnerships, driving operational excellence, and delivering an exceptional customer experience across the Permaconn ecosystem.

Throughout his career, Craig has worked at the intersection of technology, connectivity, and security, helping businesses navigate an increasingly connected world. His experience gives him a unique perspective on the opportunities and challenges facing the security industry today, from the evolution of connected technologies and IoT, to the changing expectations of customers and the importance of resilient, reliable communications.

In his role at Permaconn, Craig is particularly passionate about working alongside industry partners to develop solutions that not only meet the needs of today’s security market, but are also built to support its future, and take the industry standard to the next level. 

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